FAQ

Frequently Asked

What are the shipping options?


At this point in time New York Art Affair offers ground and priority shipping through USPS.




What do I do if I received a defective order?


We at New York Art Affair take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email NYARTAFFAR@GMAIL.COM where we aim to reply back within 48 hours.




Can I customize an order?


Certain items may be customized. Please email you inquiry and we will accomodate as much as possible. Please keep in mind this may affect shipping time.